Shipping policy
Shipping Policy
Shipping Information
At Harinex, we are committed to delivering your favorite natural wellness products safely and on time.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is dispatched, you will receive a tracking link via email or SMS.
Delivery Timeline
Estimated delivery timelines are:
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Karnataka: 2–5 business days
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Rest of India: 3–7 business days
Delivery times may vary depending on your location, courier partner availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
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Free shipping may be available on selected orders and promotional offers.
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Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, tracking details will be shared through email or SMS. Customers can use the tracking number to monitor the status of their shipment.
Delayed Deliveries
While we strive to ensure timely delivery, Harinex cannot be held responsible for delays caused by:
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Courier service disruptions
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Natural disasters
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Public holidays
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Government restrictions
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Incorrect shipping information provided by customers
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address, phone number, or other shipping information is provided, delivery delays or additional shipping charges may occur. Harinex will not be responsible for orders delivered to incorrectly entered addresses.
Damaged Shipments
If you receive a damaged package, please:
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Take clear photographs of the package and product.
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Record an unboxing video.
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Contact us within 48 hours of delivery.
Our support team will review the issue and provide an appropriate resolution.
Contact Us
For shipping-related questions or assistance, please contact:
Harinex Customer Support
Email: harinexorganics@gmail.com
Phone: +91 63649 60666
We are always happy to help.
